Terms & conditions

Deposit

Standard-rate
A deposit of 100% of the total amount is required 4 weeks before arrival.

Non-refundable rate
Full payment is required at the time of booking

Basically

Prices are per apartment, per day in CHF including VAT and tourist tax.

Pets

We welcome all well-behaved four-legged friends free of charge.

Non-smoking apartments

All our apartments are non-smoking rooms.

Terms and conditions of booking

Communication of address, phone number, as well as details of a valid credit card (number / validity) as a guarantee for the booking.

Travel insurance

We recommend you a travel insurance to avoid cancellation fees.

Cleaning

2 times cleaning per week with towels change and final cleaning is included.

Compensation of damages

The apartment is handed over by the owner in an orderly and clean condition with complete inventory. Should there be any defects during the rental period, the owner has to be informed immediately. The customer is liable for any damage caused to the apartment, the inventory and the communal facilities, e.g. broken crockery, damage to the floor or furniture. This also includes the cost of lost keys.
The inventory is to be treated gentle and carefully.

The cancellation and modification conditions

Standard-rate
No costs are incurred up to 4 weeks before arrival.
From 4 weeks before arrival we charge 100% of the total amount.
In case of no-show or early departure: 100% of the total amount.

Non-refundable rate
No refund in case of cancellation.
Change of dates not possible.
In case of no-show or early departure: 100% of the total amount.

Payment

We accept bank payment, EC Maestro, VISA, MasterCard and American Express.

Room Occupancy

Check-In: from 03.00 p.m
Check-Out: until 10.00 a.m

If you like, we can store your luggage with us.